OtterBox FAQ & Discussion

42 OtterBox discussions

Does OtterBox offer free returns? What's their exchange policy?

What's OtterBox returns and exchanges policy? Can you return in-store? How many days do you have to return items to OtterBox for a full refund? Do I need a receipt to return my item to OtterBox? Do items need to be in new condition?
OtterBox's returns & exchanges policies are rated:
4.0 - 3 ratings
Asked on May 26, 2017 Posted in OtterBox1 answer — Last reply 14 months ago

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Posted on Jun 11, 2017
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Posted on Sep 20, 2012
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More OtterBox Discussions

Does OtterBox offer discounts to military families and veterans?

Based on our research, it does not appear that OtterBox offers a specific military discount. You can check this page for more information about OtterBox's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their military di...
OtterBox's returns & exchanges policies are rated:
3.0 - 1 rating
TinTinB answered this on Jul 12, 2018 Posted in OtterBox1 answer — Last reply 4 days ago

Does OtterBox have a teacher or educator discount policy?

Hold tight, our team is searching for an answer to this question now. We're scouring OtterBox's website and customer service pages, other websites, and contacting OtterBox directly to try to find an answer to this question. Check back soon to find the answer.
OtterBox's teacher discount policies are rated:
0.0 - 0 ratings
TinTinB answered this on Jul 10, 2018 Posted in OtterBox1 answer — Last reply 6 days ago

Does OtterBox price match?

It looks like OtterBox does not do price matching at this time. To get the latest on OtterBox's price matching policies, you should check out OtterBox's customer service page here. We also recommend checking OtterBox's homepage to see if they have any updated information on price adjustments or pri...
OtterBox's price matching policies are rated:
3.0 - 1 rating
TinTinB answered this on Jul 10, 2018 Posted in OtterBox1 answer — Last reply 6 days ago

How do I contact OtterBox?

You can contact OtterBox via their customer service contact page.You can also contact OtterBox through their social media pages. Some of these social pages offer a messaging or contact us button which you can use to send your message directly to the company. Many retailers these days will respond qu...
OtterBox's contact information availability are rated:
5.0 - 1 rating
TinTinB answered this on Jul 9, 2018 Posted in OtterBox2 answers — Last reply 1 week ago

Does OtterBox have an affiliate program? Has anyone used it?

Yes, OtterBox does have an affiliate program. Using their affiliate or referral program, you can earn commissions by referring new customers via the OtterBox website. We researched the popular affiliate networks, and here's what we found about where you can join OtterBox's affiliate program:Skimlink...
OtterBox's affiliate programs are rated:
5.0 - 2 ratings
TinTinB answered this on Jul 5, 2018 Posted in OtterBox3 answers — Last reply 1 week ago

Does OtterBox accept Klarna financing?

Hold tight, our team is searching for an answer to this question now. We're scouring OtterBox's website and customer service pages, other websites, and contacting OtterBox directly to try to find an answer to this question. Check back soon to find the answer.
OtterBox's Klarna financing support are rated:
0.0 - 0 ratings
TinTinB answered this on Jul 3, 2018 Posted in OtterBox1 answer — Last reply 1 week ago

Can I use Bread to finance my OtterBox purchase?

Hold tight, our team is searching for an answer to this question now. We're scouring OtterBox's website and customer service pages, other websites, and contacting OtterBox directly to try to find an answer to this question. Check back soon to find the answer.
OtterBox's Bread financing support are rated:
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TinTinB answered this on Jul 3, 2018 Posted in OtterBox1 answer — Last reply 1 week ago

Does OtterBox accept Afterpay financing?

We're researching this question now. Our team is checking OtterBox's customer service pages and FAQs and other online sources for an answer. We may also contact OtterBox directly to get more information about this question.
OtterBox's Afterpay financing support are rated:
0.0 - 0 ratings
TinTinB answered this on Jul 3, 2018 Posted in OtterBox1 answer — Last reply 1 week ago

Does OtterBox accept Affirm financing?

Hang tight, our team of researchers is out looking for the answer to this question now. We're currently researching OtterBox's website and FAQ pages as well as other online sources. We'll also try contacting OtterBox directly to try to find an answer to this question. Check back in a bit to see if w...
OtterBox's Affirm financing support are rated:
0.0 - 0 ratings
TinTinB answered this on Jul 3, 2018 Posted in OtterBox1 answer — Last reply 1 week ago

Does OtterBox ever offer discount codes?

Yes, OtterBox offers discount codes and promo codes actively. So far this year (in 2018) OtterBox has offered 16 total coupon codes to customers. In 2017, OtterBox offered 3 codes. Here's a complete list of current OtterBox promo codes.If you're looking to promote and submit coupon codes for OtterBo...
OtterBox's promo code support are rated:
5.0 - 1 rating
TinTinB answered this on Jun 25, 2018 Posted in OtterBox2 answers — Last reply 3 weeks ago

OtterBox reviews? What do people say on Yelp, Reddit, BBB, and Glassdoor?

We're researching this question now. Our team is checking OtterBox's customer service pages and FAQs and other online sources for an answer. We may also contact OtterBox directly to get more information about this question.
OtterBox's customer service are rated:
0.0 - 0 ratings
TinTinB answered this on Jun 21, 2018 Posted in OtterBox1 answer — Last reply 3 weeks ago

Does OtterBox have a rewards or loyalty program? How does it work?

We're researching this question now. Our team is checking OtterBox's customer service pages and FAQs and other online sources for an answer. We may also contact OtterBox directly to get more information about this question.
OtterBox's loyalty programs are rated:
0.0 - 0 ratings
TinTinB answered this on Jun 21, 2018 Posted in OtterBox1 answer — Last reply 3 weeks ago

Does OtterBox sell real and authentic products? Do they sell fakes?

Our team of shopping analysts is out looking for the answer to this question now. We source our answers from OtterBox's website and customer service pages and by working with OtterBox directly to find the correct answer to this question. Check back later to find the answer to this question.
OtterBox's availability of real & authentic products are rated:
0.0 - 0 ratings
TinTinB answered this on Jun 21, 2018 Posted in OtterBox1 answer — Last reply 3 weeks ago

Does OtterBox give birthday discounts?

We're researching this question now. Our team is checking OtterBox's customer service pages and FAQs and other online sources for an answer. We may also contact OtterBox directly to get more information about this question.
OtterBox's birthday discount policies are rated:
0.0 - 0 ratings
TinTinB answered this on Jun 21, 2018 Posted in OtterBox1 answer — Last reply 3 weeks ago

Can I use competitor coupons at OtterBox?

Hold tight, our team is searching for an answer to this question now. We're scouring OtterBox's website and customer service pages, other websites, and contacting OtterBox directly to try to find an answer to this question. Check back soon to find the answer.
OtterBox's competitor coupon policies are rated:
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TinTinB answered this on Jun 21, 2018 Posted in OtterBox1 answer — Last reply 3 weeks ago

How often does OtterBox have sales events?

We're researching this question now. Our team is checking OtterBox's customer service pages and FAQs and other online sources for an answer. We may also contact OtterBox directly to get more information about this question.
OtterBox's availability of sales and promotions are rated:
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TinTinB answered this on Jun 21, 2018 Posted in OtterBox1 answer — Last reply 3 weeks ago

Does OtterBox have a valid privacy policy? Is their website secure?

Hold tight, our team is searching for an answer to this question now. We're scouring OtterBox's website and customer service pages, other websites, and contacting OtterBox directly to try to find an answer to this question. Check back soon to find the answer.
OtterBox's website security & privacy policies are rated:
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TinTinB answered this on Jun 21, 2018 Posted in OtterBox1 answer — Last reply 3 weeks ago

Does OtterBox have an official coupons page?

Our team of shopping analysts is out looking for the answer to this question now. We source our answers from OtterBox's website and customer service pages and by working with OtterBox directly to find the correct answer to this question. Check back later to find the answer to this question.
OtterBox's official coupons support are rated:
0.0 - 0 ratings
TinTinB answered this on Jun 21, 2018 Posted in OtterBox1 answer — Last reply 3 weeks ago

Where does OtterBox ship from?

We're researching this question now. Our team is checking OtterBox's customer service pages and FAQs and other online sources for an answer. We may also contact OtterBox directly to get more information about this question.
TinTinB answered this on Jun 21, 2018 Posted in OtterBox1 answer — Last reply 3 weeks ago

Does OtterBox give discounts to students with a valid student ID or email?

We're researching this question now. Our team is checking OtterBox's customer service pages and FAQs and other online sources for an answer. We may also contact OtterBox directly to get more information about this question.
OtterBox's student discount policies are rated:
0.0 - 0 ratings
TinTinB answered this on Jun 21, 2018 Posted in OtterBox1 answer — Last reply 3 weeks ago

Can you stack coupons at OtterBox? What are their coupon stacking policies?

We're researching this question now. Our team is checking OtterBox's customer service pages and FAQs and other online sources for an answer. We may also contact OtterBox directly to get more information about this question.
OtterBox's coupon stacking policies are rated:
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TinTinB answered this on Jun 21, 2018 Posted in OtterBox1 answer — Last reply 3 weeks ago

Where does OtterBox ship from?

Hold tight, our team is searching for an answer to this question now. We're scouring OtterBox's website and customer service pages, other websites, and contacting OtterBox directly to try to find an answer to this question. Check back soon to find the answer.
TinTinB answered this on Jun 21, 2018 Posted in OtterBox1 answer — Last reply 3 weeks ago

Does OtterBox ship internationally?

We're researching this question now. Our team is checking OtterBox's customer service pages and FAQs and other online sources for an answer. We may also contact OtterBox directly to get more information about this question.
OtterBox's international shipping policies are rated:
0.0 - 0 ratings
TinTinB answered this on Jun 21, 2018 Posted in OtterBox1 answer — Last reply 3 weeks ago

Can I use my debit card, prepaid card, or a Visa gift card at OtterBox?

Yes, you can pay at otterbox.com using a debit card, Visa prepaid card, or other prepaid debit cards. OtterBox does accept most debit cards and prepaid gift cards. See their customer service page for additional details on their payment policies. Hope you're able to checkout with your debit card. Let...
OtterBox's debit & prepaid card support are rated:
4.5 - 2 ratings
TinTinB answered this on Jun 19, 2018 Posted in OtterBox2 answers — Last reply 3 weeks ago

Does OtterBox offer discounts to senior citizens?

Based on our research, it appears unlikely that OtterBox offers any special discounts for seniors. Check this page for more information about OtterBox's senior discounts and offers.
OtterBox's senior discount policies are rated:
4.0 - 1 rating
TinTinB answered this on May 16, 2018 Posted in OtterBox2 answers — Last reply 2 months ago

Where can I find OtterBox's Facebook, Instagram, Twitter and other social pages?

Yes, OtterBox does have social media pages. We've aggregated the links to all their social pages here:Twitter feedFacebook pageInstagram profileYouTube channelLinkedin profilePinterest pageGood luck finding OtterBox's social media pages. You can also check out their homepage for additional informati...
OtterBox's social media presence are rated:
5.0 - 1 rating
TinTinB answered this on Apr 20, 2018 Posted in OtterBox2 answers — Last reply 3 months ago

Does OtterBox take Google Pay as a payment option?

We researched this but could not find a clear answer to whether OtterBox accepts Google Pay or Android Pay currently. You may check out this page for any updated information on their payment policies. Check their homepage for any updates to their policies for payment forms accepted.
OtterBox's Google Pay support are rated:
4.0 - 1 rating
TinTinB answered this on Apr 20, 2018 Posted in OtterBox2 answers — Last reply 3 months ago

Does OtterBox have an iPhone app or Android app? Do they have an iPad app?

Our team of shopping analysts is out looking for the answer to this question now. We source our answers from OtterBox's website and customer service pages and by working with OtterBox directly to find the correct answer to this question. Check back later to find the answer to this question.
OtterBox's mobile app availability are rated:
4.0 - 1 rating
TinTinB answered this on Apr 18, 2018 Posted in OtterBox1 answer — Last reply 3 months ago

Does OtterBox accept PayPal?

Yes, OtterBox does take PayPal for checking out. You can use your PayPal account or PayPal credit card to pay on OtterBox's e-commerce store. Read more information on OtterBox's PayPal policies here. Good luck with your shopping! If you can't find the information in the link above, you might be able...
OtterBox's PayPal support are rated:
5.0 - 1 rating
TinTinB answered this on Apr 13, 2018 Posted in OtterBox2 answers — Last reply 3 months ago

Can I get my money back if I'm not satisfied with my OtterBox purchase?

Yes, you can get a refund if you're not satisfied with your OtterBox purchase. They have a money-back guarantee. Learn more about it on their site here. You can learn more about OtterBox on their homepage.
OtterBox's money-back guarantee policy are rated:
5.0 - 1 rating
TinTinB answered this on Apr 3, 2018 Posted in OtterBox2 answers — Last reply 4 months ago

Does OtterBox accept Apple Pay?

No, OtterBox does not currently accept Apple Pay. You can find additional information on their website here. You might also find more information about OtterBox's payment methods and Apple Pay policies on their main page.
OtterBox's Apple Pay support are rated:
1.0 - 1 rating
TinTinB answered this on Jun 11, 2017 Posted in OtterBox1 answer — Last reply 14 months ago

Does OtterBox ship internationally? Which countries do they ship to?

Yes, OtterBox ships orders to international countries via FedEx unless arranged by the customers. The shipping cost for international orders are calculated during the checkout process based on weight and destination. Visit the source URL below to view the destination zones for international orders. ...
TinTinB answered this on Sep 20, 2012 Posted in OtterBox1 answer — Last reply 76 months ago

How do I cancel an order with Otterbox?

Cancellation policy is not mentioned on the site. You can call up the customer service immediately at toll-free number: 855-688-7269 (or call local Fort Collins number at 970-493-8446). (Monday - Friday: 7am-7pm Saturday: 8am-5pm Sunday: Closed.) OtterBox has an automated system and orders are autom...
TinTinB answered this on May 16, 2012 Posted in OtterBox1 answer — Last reply 80 months ago

Does OtterBox offer free shipping?

Yes, OtterBox does offer free shipping all the time. You can read more about OtterBox's shipping policies on their website on their shipping policies page. Good luck with your shopping there! If you can't find the information in the link above, you might be able to find more information on OtterBox...
OtterBox's free shipping policies are rated:
5.0 - 1 rating
TinTinB answered this on May 29, 2017 Posted in OtterBox1 answer — Last reply 243 months ago