OtterBox FAQ & Discussion

28 OtterBox discussions

Does OtterBox ship internationally? Which countries do they ship to?

Roland Harrison asked this on Feb 5, 2012 Posted in OtterBox1 answer — Last reply 75 months ago

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Posted on Sep 20, 2012

More OtterBox Discussions

Can I use my debit card, prepaid card, or a Visa gift card at OtterBox?

Yes, you can pay at otterbox.com using a debit card, Visa prepaid card, or other prepaid debit cards. OtterBox does accept most debit cards and prepaid gift cards. See their customer service page for additional details on their payment policies. Hope you're able to checkout with your debit card. Let...
OtterBox's debit & prepaid card support is rated:
5.0 - 1 rating
Answered on Jun 19, 2018 Posted in OtterBox2 answers — Last reply 6 hours ago

Have there ever been coupon codes available for otterbox.com?

We're researching this question now. Our team is checking OtterBox's customer service pages and FAQs and other online sources for an answer. We may also contact OtterBox directly to get more information about this question.
OtterBox's promo code support is rated:
0.0 - 0 ratings
Answered on Jun 19, 2018 Posted in OtterBox1 answer — Last reply 14 hours ago

Does OtterBox offer discounts to senior citizens?

Based on our research, it appears unlikely that OtterBox offers any special discounts for seniors. Check this page for more information about OtterBox's senior discounts and offers.
OtterBox's senior discount policies is rated:
4.0 - 1 rating
Answered on May 16, 2018 Posted in OtterBox2 answers — Last reply 4 weeks ago

Where can I find OtterBox's Facebook, Instagram, Twitter and other social pages?

Yes, OtterBox does have social media pages. We've aggregated the links to all their social pages here:Twitter feedFacebook pageInstagram profileYouTube channelLinkedin profilePinterest pageGood luck finding OtterBox's social media pages. You can also check out their homepage for additional informati...
OtterBox's social media presence is rated:
5.0 - 1 rating
Answered on Apr 20, 2018 Posted in OtterBox2 answers — Last reply 2 months ago

Does OtterBox take Google Pay as a payment option?

We researched this but could not find a clear answer to whether OtterBox accepts Google Pay or Android Pay currently. You may check out this page for any updated information on their payment policies. Check their homepage for any updates to their policies for payment forms accepted.
OtterBox's Google Pay support is rated:
4.0 - 1 rating
Answered on Apr 20, 2018 Posted in OtterBox2 answers — Last reply 2 months ago

Does OtterBox have an iPhone app or Android app? Do they have an iPad app?

Our team of shopping analysts is out looking for the answer to this question now. We source our answers from OtterBox's website and customer service pages and by working with OtterBox directly to find the correct answer to this question. Check back later to find the answer to this question.
OtterBox's mobile app availability is rated:
4.0 - 1 rating
Answered on Apr 18, 2018 Posted in OtterBox1 answer — Last reply 2 months ago

Does OtterBox accept PayPal?

Yes, OtterBox does take PayPal for checking out. You can use your PayPal account or PayPal credit card to pay on OtterBox's e-commerce store. Read more information on OtterBox's PayPal policies here. Good luck with your shopping! If you can't find the information in the link above, you might be able...
OtterBox's PayPal support is rated:
5.0 - 1 rating
Answered on Apr 13, 2018 Posted in OtterBox2 answers — Last reply 2 months ago

Does OtterBox have an affiliate program? Has anyone used it?

Yes, OtterBox does work with affiliates. To become an affiliate for OtterBox, visit their affiliate program information page here. If you can't locate the information using the link above, you can also find additional information on OtterBox's programs on their homepage here. Hope this helps!
OtterBox's affiliate programs is rated:
5.0 - 1 rating
Answered on Apr 3, 2018 Posted in OtterBox2 answers — Last reply 3 months ago

Can I get my money back if I'm not satisfied with my OtterBox purchase?

Yes, you can get a refund if you're not satisfied with your OtterBox purchase. They have a money-back guarantee. Learn more about it on their site here. You can learn more about OtterBox on their homepage.
OtterBox's money-back guarantee policy is rated:
5.0 - 1 rating
Answered on Apr 3, 2018 Posted in OtterBox2 answers — Last reply 3 months ago

Does OtterBox offer free returns? What's their exchange policy?

Yes, OtterBox does offer free returns and exchanges for items purchased on their website. You can see more details of their returns policy here. You might also check out OtterBox's homepage for additional pages with information on returns and exchanges.
OtterBox's returns & exchanges policies is rated:
4.0 - 3 ratings
Answered on Jun 11, 2017 Posted in OtterBox1 answer — Last reply 13 months ago

Does OtterBox accept Apple Pay?

No, OtterBox does not currently accept Apple Pay. You can find additional information on their website here. You might also find more information about OtterBox's payment methods and Apple Pay policies on their main page.
OtterBox's Apple Pay support is rated:
1.0 - 1 rating
Answered on Jun 11, 2017 Posted in OtterBox1 answer — Last reply 13 months ago

Does OtterBox price match?

It looks like OtterBox does not do price matching at this time. To get the latest on OtterBox's price matching policies, you should check out OtterBox's customer service page here. We also recommend checking OtterBox's homepage to see if they have any updated information on price adjustments or pri...
OtterBox's price matching policies is rated:
3.0 - 1 rating
Answered on Jun 9, 2017 Posted in OtterBox1 answer — Last reply 13 months ago

Does OtterBox accept debit cards or personal checks?

OtterBox does not accept payments from personal checks. You may use your debit card as long as it has a Visa or MasterCard logo because OtterBox accepts payments from Visa, MasterCard and American Express payment cards. You may also pay using your PayPal account if you don't have any payment card. ...
TinTinB answered this on Nov 20, 2012 Posted in OtterBox1 answer — Last reply 73 months ago

How do I cancel an order with Otterbox?

Cancellation policy is not mentioned on the site. You can call up the customer service immediately at toll-free number: 855-688-7269 (or call local Fort Collins number at 970-493-8446). (Monday - Friday: 7am-7pm Saturday: 8am-5pm Sunday: Closed.) OtterBox has an automated system and orders are autom...
Nisha Danny answered this on May 16, 2012 Posted in OtterBox1 answer — Last reply 79 months ago

Does OtterBox offer discounts to military families and veterans?

You can check this page for more information about OtterBox's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special o...
OtterBox's military discount policies is rated:
3.0 - 1 rating
Answered on Jun 1, 2017 Posted in OtterBox1 answer — Last reply 242 months ago

Does OtterBox offer free shipping?

Yes, OtterBox does offer free shipping all the time. You can read more about OtterBox's shipping policies on their website on their shipping policies page. Good luck with your shopping there! If you can't find the information in the link above, you might be able to find more information on OtterBox...
OtterBox's free shipping policies is rated:
5.0 - 1 rating
Answered on May 29, 2017 Posted in OtterBox1 answer — Last reply 242 months ago